Lyssn has developed an innovative artificial intelligence training and quality improvement platform specifically designed for health and human services. This platform utilizes gold-standard evaluation tools to assess and enhance fidelity to evidence-based practices, providing intuitive, on-demand training modules that deliver feedback akin to that of expert clinical evaluators. By streamlining the demonstration of fidelity for programs such as Family First and Certified Community Behavioral Health Clinics (CCBHCs), Lyssn offers a more efficient, cost-effective alternative to traditional manual methods. The platform is built on extensive research, including over 60 peer-reviewed publications, and is designed to support organizations in meeting quality improvement, regulatory, and accreditation requirements.

The technology behind Lyssn is rooted in advanced fields such as speech signal processing, machine learning, and user-centered design, all underpinned by decades of clinical expertise. Lyssn's AI capabilities allow for real-time evaluation and feedback on various forms of communication, including text, calls, and video interactions, thereby enhancing the training and assessment of staff in evidence-based practices. The platform is designed to continuously monitor quality and improve client outcomes while ensuring compliance with regulations such as HIPAA, FERPA, and GDPR. By automating clinical note generation and providing searchable transcripts, Lyssn empowers health and human services providers to focus more on client engagement and care.

United States

For organizations committed to providing the best behavioral health, human services, or wellness care, Lyssn's AI is the modern evidence-based quality improvement and training solution that provides visibility into human interactions and integrates expert-developed best practices so organizations can measure, train, and improve evidence-based practice at scale while meeting regulatory requirements. And, Lyssn requires dramatically less labor than current approaches with superior results at lower cost.

Lyssn

Company Details